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Online Safety

Need Advice or to Submit a Report?

The NCA’s CEOP Command (formerly the Child Exploitation and Online Protection Centre) works with child protection partners across the UK and overseas to identify the main threats to children and coordinates activity against these threats to bring offenders to account. CEOP protects children from harm online and offline, directly through NCA-led operations and in partnership with local and international agencies. Click the button below to access the CEOP safety centre:


Age Restrictions for Social Media


Cyberbullying - POLITE

Wiltshire Police is pleased to tell you that your local neighbourhood policing team has recently delivered a cyberbullying ‘POLITE’ language lesson plan to your year 5 and year 6 children.

Following increasing reports from schools and parents that younger and younger children are bullying others using mobile phones, apps, social networking sites, and emails, we have devised a targeted lesson plan around the use of appropriate language. We aim to reduce the number of cyberbullying incidents through the use of the POLITE mnemonic.

We have been encouraging your children to think carefully about their choice of language when using mobile technology. We want them to consider if their messages will cause others to be upset or distressed, to think before they press send, to re-read the message, and to expect a nice reply.

  • P for Prepare - Think about the content of the message and whether it could be misunderstood.
  • O for Only - Only press send when you have re-read and checked the content.
  • L for Look Again - Could your message upset anyone?
  • I for I Would be Happy to Receive This Message - That’s a good thing!
  • T for Talk Face to Face - Sometimes, it may be easier to say what you mean.
  • E for Expect a Nice Reply - We all want to receive nice messages and comments.

The Golden Rules of Online Safety: Stop! Think! Click!

These rules help us to stay safe on the internet:

  • We only use the internet when an adult is with us.
  • We only click on the buttons or links when we know what they do.
  • We always ask if we get lost on the internet.
  • We always send and open emails together.
  • We only write polite and friendly emails to people that we know.
  • We will tell an adult if we see something that scares or upsets us.
  • We will only let adults we trust know our passwords.
Be SMART on the Internet Download


The Report Harmful Content Button

The RHC button is an asset of SWGfL, a charity working internationally to ensure all benefit from technology, free from harm.

The button has been developed to offer anyone living in the UK a simple and convenient mechanism for gaining access to reporting routes for commonly used social networking sites, gaming platforms, apps and streaming services alongside trusted online safety advice, help and support. It also provides access to an online mechanism for reporting online harm to the RHC service for those over the age of 13 where an initial report has been made to industry but no action has been taken. RHC will review content in line with a sites' community standards and act in a mediatory capacity where content goes against these.

Children under 13 years of age are encouraged to tell an adult that they trust about what has happened and to ask for their help in reporting this going through our how we can help resource together.

RHC also have advice and links to reporting routes for other online harms people may come across or face, such as impersonation, privacy violations and intimate image abuse.

The RHC button provides a gateway to the RHC reporting pages, an area of the RHC website offering:

  • links to reporting routes on commonly used sites for8 typesof online harm
  • help, advice and support on what to do if experiencing or witnessing harm online
  • signposting to industry partners reporting forms and the ability to report legal but harmful content directly to RHC for further investigation

Reporting to RHC

Reports can be made 24/7 through the online reporting forms and helpline practitioners will review and respond to reports within 72 hours between 10am and 4pm Monday to Friday.

Reports can be made to RHC by anyone over the age of 13. SWGfL operates 3 helplines and to be sure you're getting the right support take a look at the Helpline flowchart to find out who can best support you.

SWGfL Report Harmful Content

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